How to Scale Research at Your Company

Hi, and thanks for checking out Scaling Research! 👋🏾

This newsletter and podcast are for people who want to learn how to scale UX research at their companies.

The newsletter 💻 is kinda like my UXR diary. I share my current projects and thinking, giving you a behind-the-curtain peek at my work.

The podcast 🎧 is my conversations with UX Research leaders and Research Ops practitioners. They share practical advice and stories from their experience in UX.

Who Am I?

My name is Roy Opata Olende. I’ve worked in Service Design, UX Research and Research Ops for over a decade. I currently lead UX Research at Zapier.

I enjoy sharing my experiences and learning from others.

You can connect with me on Twitter or LinkedIn.


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A podcast and newsletter about how UX Research and Research Ops practitioners are scaling research within their companies.


I'm a Kenyan expat in Canada. UX Research and Research Ops are my jam.