Maturing a Research Ops Practice
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A podcast and newsletter about how UX Research and Research Ops practitioners are scaling research within their companies.
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In this episode of the Scaling Research podcast, I chat with Kate Towsey.
Kate is the Research Ops Manager at Atlassian and the catalyst behind the Research Ops community. If you've ever Googled Research Ops, she's probably one of the first names that come up.
Kate's wide-ranging path into Ops gives her a unique lens on this work. In our chat, she shares about:
The difference between Research Ops and research admin
The importance of learning how to manage a team
Creating research systems vs individual research resources
…and much more
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