Getting Started with Research Operations
If you’re a UX Research or Research Ops leader trying to develop your practice, you’ve found your people. Podcast episodes drop on the odd Tuesday, and an article every now and then on a Friday.
From the News Room to Research Ops
“How did you get a job in Research Ops?”
After I started my past role running Research Ops at Zapier, I got this question in my LinkedIn DM nearly every week. Folks from UX research, design, people operations, and many other practices would reach out to learn about my path into this field to make a switch themselves.
Today, you'll hear this transition story from someone I greatly admire in the Research Ops community: Kasey Canlas.
Kasey has taken a winding career path, having worked in news and project management before shifting into ReOps.
In my chat with Kasey, we cover:
How volunteering time in UX research paved the way for her move into Research Ops.
The power of getting a key leader bought into the ReOps practice.
Solving low-hanging fruit to deliver value early on.
Why you need to build relationships with your company's legal and data privacy teams.
Advice for a UXR leader who wants to launch ReOps.
Over to You
What’s been your experience transitioning into Research Ops? Was there a tipping point that enabled you to make the switch?
What’s the one piece of advice you’d give to a research leader who’s making the case to add ReOps to their team?
Reply via email or hop into the comment section to share your perspective.
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